Q6
A Guarantee is a promise or assurance that attests to the quality of a product that is either (1) given in writing by the manufacturer or (2) given verbally by the person selling the product. Which situation below is the best example of a Guarantee?
A.
Melissa purchases a DVD player with the highest consumer ratings in its category.
B.
The salesperson advises Curt to be sure that he buys an air conditioner with a guarantee.
C.
The local auto body shop specializes in refurbishing and selling used cars.
D.
Lori buys a used digital camera from her coworker who says that she will refund Lori
AnswerAnswer: Option D
Solution
Answer: Option D
Solution:
Choices a, b, and c do not describe situations in which a product is guaranteed. Only choice d reflects a situation in which a seller attests to the quality of a product by giving the buyer a promise or assurance about its quality.