Q13
An availability of after sale support, to existing or potential customers in value chain analysis is known as
A.
customer services
AnswerB.
utility services
C.
resource services
D.
acquiring services
Answer: Option A
Solution
Answer: Option A
Solution:
An availability of after sale support, to existing or potential customers in value chain analysis is known as customer services. Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met.