Q79
Departmentation on the basis of activities grouped according to the type of customer is _________.
A.
departmentation by function
B.
departmentation by products
C.
departmentation by territory
D.
departmentation by customers
AnswerAnswer: Option D
Solution
Answer: Option D
Solution:
Departmentation on the basis of activities grouped according to the type of customer is departmentation by customers. Customer departmentalization is where the organization’s activities are ready to respond to and interact with specific customers or customer groups.