Q135
During a telephone conversation, Which of the following statement is True(T) or False(F) are given below. 1. Leave the caller on hold 2. Be courteous 3. Transfer the call always do not handle is yourself
A.
TTF
B.
TTT
C.
FFF
D.
FTF
AnswerAnswer: Option D
Solution
Answer: Option D
Solution:
1. Do not leave the caller on hold
2. Be courteous
3. Do not transfer the call always, handle it yourself