Q242
E-operations cover Web based initiatives that
A.
improve the marketing of existing products
B.
improve the creation of existing products
C.
improve ways to address an identified set of customer needs
AnswerD.
improve the selling process
Answer: Option C
Solution
Answer: Option C
Solution:
E-operations cover Web based initiatives that improve ways to address an identified set of customer needs. Through e-HRM, the main activities that could be performed online are Recruitment, Selection, Training, Performance Management, Compensation.