Q443
Formulation of policies, programmes and procedures is the primary concern of
A.
top management
B.
middle management
AnswerC.
operating management
D.
both B and C
Answer: Option B
Solution
Answer: Option B
Solution:
Top management focuses on formulating the organization's policies, programmes, and procedures. This involves setting long-term strategies and ensuring alignment with the company's mission and vision.
Middle management implements these policies and ensures they are followed at the departmental level. They act as a bridge between top management and operational management but are not primarily responsible for formulating policies.
Operating management focuses on daily operations and task execution as per the guidelines and procedures set by the top and middle management.
Thus, policy formulation remains the primary responsibility of top management, not middle management.