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Management · Q124

Communication skills

Graduate and Post Graduate · Management · question 124

Q124

In writing a complaint the following points should be kept in mind. Which of the following statement is True(T) or False(F) are given below. 1. Always be sarcastic angry or threatening 2. Write a long complaint letter 3. Send original documents

A.
TTT
B.
FFF
Answer
C.
FTF
D.
TFT

Answer: Option B

Solution

Answer: Option B
Solution:
1. Always be polite
2. Write a short complaint letter
3. Send copy of documents