Q225
Measures that analyze performance of a company, such as residual income, economic value added and customer satisfaction are collectively called
A.
interactive control systems
B.
belief systems
C.
boundary systems
D.
diagnostic control systems
AnswerAnswer: Option D
Solution
Answer: Option D
Solution:
Measures that analyze performance of a company, such as residual income, economic value added and customer satisfaction are collectively called diagnostic control systems. Diagnostic Control System is a traditional management control system used to monitor and optimize targets and outcomes: budgets, performance management and measurement, business plans, valuation standards, incentive systems and compensation systems.