Q236
Perception of Performance- Expectation gives us
A.
Customer motivation
B.
Customer service
C.
Customer satisfaction
AnswerD.
Customer performance
Answer: Option C
Solution
Answer: Option C
Solution:
Perception of Performance- Expectation gives us Customer satisfaction. Customer satisfaction indicates the fulfillment that customers derive from doing business with a firm. In other words, it’s how happy the customers are with their transaction and overall experience with the company.