Q501
_________ relate to one’s ability to interact effectively with other workers and customers, both at work and outside.
A.
Hard skills
B.
Soft skills
AnswerC.
Negotiating skills
D.
Questioning skills
Answer: Option B
Solution
Answer: Option B
Solution:
Soft skills relate to one’s ability to interact effectively with other workers and customers, both at work and outside. A soft skill is a personal attribute that supports situational awareness and enhances an individual's ability to get a job done. The term soft skills is often used as a synonym for people skills or emotional intelligence.