Q195
The extended marketing mix for services includes: People, Processes and _________.
A.
Product
B.
Place
C.
Physical Evidence
AnswerD.
Promotion
Answer: Option C
Solution
Answer: Option C
Solution:
The extended marketing mix for services includes: People, Processes and Physical Evidence. The physical evidence within the service marketing mix refers to an environment in which a service comes about from an interaction between an employee and a customer which is combined with a tangible commodity.