Q1
The most important goal of business communication is_________.
A.
favorable relationship between sender and receiver
B.
organizational goodwill
C.
receiver response
D.
receiver understanding
AnswerAnswer: Option D
Solution
Answer: Option D
Solution:
Option A: favorable relationship between sender and receiver While a good relationship is helpful, it's not the *main* goal.
Having a friendly relationship doesn't guarantee the message was understood or acted upon.
Option B: organizational goodwill
Goodwill is positive for the company, but it's a result of good communication, not necessarily the primary *goal* of each individual communication.
Goodwill is more of a long-term effect.
Option C: receiver response
Getting a response is good, but it doesn't guarantee the receiver *understood* the message.
You want to know the receiver understood the message.
Option D: receiver understanding
This is the best answer. If the receiver *understands* the message, then the communication has been successful.
Without understanding, nothing else matters.
Therefore, the correct answer is Option D: receiver understanding. The primary objective of business communication is to ensure that the receiver correctly interprets and comprehends the message being conveyed.