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Commerce · Q436

Marketing Management

Graduate and Post Graduate · Commerce · question 436

Q436

Total quality management emphasises

A.
the responsibility of the quality control staff to identify and solve all quality related problems
B.
a commitment to quality that goes beyond internal company issues to supplier and customers
Answer
C.
a system where strong managers are the only decision makers
D.
a process where mostly statistician get involved

Answer: Option B

Solution

Answer: Option B
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