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Management · Q164

Strategic Management

Graduate and Post Graduate · Management · question 164

Q164

Which of the following is a characteristic of a customer-driving organization?

A.
Innovative
B.
Conservative
C.
Responsive
Answer
D.
Unresponsive

Answer: Option C

Solution

Answer: Option C
Solution:
Responsive is a characteristic of a customer-driving organization. Customer responsiveness measures the speed and quality at which your company provides customer service and communication.