Q111
Which of the following is considered a method to help overcome personal barriers to effective communication?
A.
Impulsive behavior
B.
Poor administrative practices
C.
Engaging in excessive impression management
D.
Improvement of listening skills
AnswerAnswer: Option D
Solution
Answer: Option D
Solution:
Improvement of listening skills is considered a method to help overcome personal barriers to effective communication. There are five key barriers that can occur within a company: language, cultural diversity, gender differences, status differences and physical separation. These barriers to communication are specific items that can distort or prevent communication within an organization.