Vidyalelo
Management · Q178

Strategic Management

Graduate and Post Graduate · Management · question 178

Q178

Which of the following is a means to develop a customer commitment focus in the organization?

A.
Introducing quality control
B.
Activity mapping
C.
Enhancing customer service
Answer
D.
Image building

Answer: Option C

Solution

Answer: Option C
Solution:
Enhancing customer service is a means to develop a customer commitment focus in the organization. Great customer service can help you build trust, improve brand awareness, gain customer loyalty, drive sales, and attract new customers through valuable recommendations.