Q192
Which of the following is not a pre-requisite for launching a complaint with ombudsman?
A.
The complaint must be made by an individual on a 'Personal Lines' insurance
B.
The complaint must be lodged within 1 year of the insurer rejecting the complaint
C.
Complainant has to approach a consumer forum prior to ombudsman
AnswerD.
The total relief sought must be within an amount of Rs. 20 lakh
Answer: Option C
Solution
Answer: Option C
Solution:
A person can directly lodge a complaint with ombudsman. Hence, it is not a pre-requisite that complainant has to approach a consumer forum prior to ombudsman.