Q496
Which of the following is not an element of service marketing mix?
A.
People
B.
Packaging
AnswerC.
Process
D.
Physical evidence
Answer: Option B
Solution
Answer: Option B
Solution:
In service marketing, the service marketing mix typically includes 7 Ps: Product, Price, Place, Promotion, People, Process, and Physical Evidence. Packaging is not considered a core element in the service marketing mix because services are intangible and do not require physical packaging like products do.
Therefore, Option B is the correct answer as it is not an element of the service marketing mix.