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Commerce · Q496

Marketing Management

Graduate and Post Graduate · Commerce · question 496

Q496

Which of the following is not an element of service marketing mix?

A.
People
B.
Packaging
Answer
C.
Process
D.
Physical evidence

Answer: Option B

Solution

Answer: Option B
Solution:
In service marketing, the service marketing mix typically includes 7 Ps: Product, Price, Place, Promotion, People, Process, and Physical Evidence.

Packaging is not considered a core element in the service marketing mix because services are intangible and do not require physical packaging like products do.

Therefore, Option B is the correct answer as it is not an element of the service marketing mix.