Which of the following statement is True(T) or False(F) are given below. 1. The best policy is to ask for identify of the person or the other end first before announcing your identity. 2. Never leave a caller or hold. 3. Use simple language, avoid slang technical ferns.

Answer: Option B

1. The best policy is not to ask for identify of the person or the other end first before announcing your identity.
2. Never leave a caller or hold.
3. Use simple language, avoid slang technical ferns.