Q236
Which of the following statements are correct?
A.
The Ombudsman's authority is limited to claims matters only
B.
The Ombudsman is not a judicial authority
AnswerC.
Both the statements above are correct
D.
None of the three
Answer: Option B
Solution
Answer: Option B
Solution:
The insurance ombudsman mechanism had been set up by the insurers themselves, as an alternative dispute redressal system. It is a quasi-judicial body, established to address the grievances of customers, without them having to involve themselves in lengthy court proceedings.