Vidyalelo
Management · Q59

Communication skills

Graduate and Post Graduate · Management · question 59

Q59

Always ____ the customer for calling

A.
Slap
B.
Reprimand
C.
Thank
Answer
D.
Never thank

Answer: Option C

Solution

Answer: Option C
Solution:
Always thank the customer for calling. Feeling unappreciated may prompt your customers to take their business elsewhere, in favor of a company that will value their business. Customer appreciation is important for many reasons. First and foremost, it can help make customers happy. Real appreciation stems from a feeling that we truly care for our customers.