Q119
Complaint letter should be called_____________
A.
Persuasive letters
B.
Claim letter
AnswerC.
Inquiry letters
D.
Sales letters
Answer: Option B
Solution
Answer: Option B
Solution:
Complaint letter should be called claim letter. A claim letter is a persuasive letter sent by a customer to a business or agency to identify a problem with a product or service and can also be referred to as a letter of complaint.