Q217
Consumer complaints tend to be:
A.
instrumental and ostensive
B.
instrumental and reflexive
C.
non-instrumental and ostensive
AnswerD.
non-instrumental and reflexive
Answer: Option C
Solution
Answer: Option C
Solution:
Consumer complaints tend to be non-instrumental and ostensive. A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party".