Q103
In an innovation process, operation process and post sales services are all sub processes of a perspective named
A.
internal business process perspective
AnswerB.
external business process perspective
C.
leadership perspective
D.
reengineering perspective
Answer: Option A
Solution
Answer: Option A
Solution:
In an innovation process, operation process and post sales services are all sub processes of a perspective named internal business process perspective. This perspective explains how the company is going to satisfy customer needs and meet financial goals.