Q33
In value chain analysis, delivery of services or products to end customers is classified as
A.
resource research
B.
market research
C.
utilization
D.
distribution
AnswerAnswer: Option D
Solution
Answer: Option D
Solution:
In value chain analysis, delivery of services or products to end customers is classified as distribution. Value chain analysis is a strategy tool used to analyze internal firm activities. Its goal is to recognize, which activities are the most valuable (i.e. are the source of cost or differentiation advantage) to the firm and which ones could be improved to provide competitive advantage.