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Management · Q180

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Graduate and Post Graduate · Management · question 180

Q180

Services are typically produced and consumed simultaneously. This is an example of the ________ characteristic of services.

A.
Intangibility
B.
Variability
C.
Inseparability
Answer
D.
Simultaneously
E.
Perishability

Answer: Option C

Solution

Answer: Option C
Solution:
Services are typically produced and consumed simultaneously. This is an example of the inseparability characteristic of services. Inseparability is the characteristic that a service has which renders it impossible to divorce the supply or production of the service from its consumption.