The determination of the basic long-term objectives of an organisation/enterprise and the adoption of courses of action and allocation of resources necessary to achieve goals is called
A. goal
B. strategy
C. procedure
D. policy
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Which of the following statement(s) is/are true about the social system theory?
A. Barnard also laid a lot of emphasis on clear and formal as well as informal channels of communication as it was the life of a smooth functioning organisation
B. He defines an organisation as "a system of consciously coordinated activities or forces of two or more persons"
C. Barnard tries to understand human beings: one from within the organisation and two from outside the organisation
D. All of the above
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Following are the statements with regard to management and its functions.
A. Only 1
B. Both 1 and 2
C. Both 2 and 3
D. All of the above
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Decentralisation, delegation of authority forms part of which of the following managerial functions?
A. Staffing
B. Planning
C. Organising
D. Budgeting
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Why is the classical theory of organisation known as mechanistic theory?
A. Because it has formal declared pattern of relationship established by law
B. Because it does not explain the dynamics of organisational behaviours
C. Because it underestimated human factor and oversimplified human motivation
D. Because it treats organisation as a closed system unconcerned with and uninfluenced by its external environment
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The degree to which an organisation relies on rules and procedures to direct the behaviour of employees is
A. complexity
B. formalisation
C. centralisation
D. motivation
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Which approach emerged from findings of Hawthrone experiments?
A. System approach
B. Human behaviour approach
C. Human relation approach
D. Process approach
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The mechanistic theory of organisation is also known as
A. Bureaucratic theory
B. Scientific management
C. Behaviourist theory
D. Classical theory
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Who gave the administrative theory?
A. FW Taylor
B. Henry Fayol
C. PF Drucker
D. Koontz O' Donnell
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Match the following:
List-I List-II
a. Grapevine is a barometer
1. Chester Bernard
b. Identification of channels of communication
2. Simon
c. Most widely used model of communication
3. Broadcasting
d. Audio media for communication
4. Shanon and Weaver
A. a-1, b-2, c-3, d-4
B. a-3, b-4, c-1, d-2
C. a-2, b-1, c-4, d-3
D. a-4, b-1, c-2, d-3
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Decision-making step, which consists of organisation goals, predicting alternatives and communicating goals is called
A. organisation
B. alternation
C. planning
D. valuing
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According to Henry Fayol, which one of the following combinations of qualities are required in a manager?
A. Physical, mental, experience, educational and conceptual
B. Technical, human, conceptual, mental and moral
C. Physical, mental, moral, educational, technical and experiences
D. Mental, moral, conceptual, educational, technical and experience
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The process of dividing the work and then grouping them into units and sub-units for the purpose of administration is known as
A. departmentation
B. organisational structure
C. committee
D. All of the above
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Decision-making situations can be categorised along a scale which ranges from
A. certainty to risk to uncertainty to ambiguity
B. certainty to uncertainty to risk
C. certainty to risk to uncertainty
D. uncertainty to certainty to risk
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Which organisation structure is generally followed by big steel plants?
A. Line organisation
B. Functional organisation
C. Line and staff organisation
D. All of the above
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Match the following.
List-I List-II
a. Controlling
1. Clarity in working relationship
b. Planning
2. Integration employees' efforts
c. Directing
3. Promotion of innovative ideas
d. Organising
4. Ensuring discipline and order
A. a-4, b-2, c-1, d-3
B. a-1, b-4, c-2, d-3
C. a-2, b-3, c-4, d-1
D. a-4, b-3, c-2, d-1
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A manager multiples himself through
A. delegation
B. coordination
C. cooperation
D. influence
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Which of the following statements are true about Herbert A Simon's decision-making process?
A. Both 1 and 2 are true
B. Both 1 and 4 are true
C. 1, 2 and 3 are true
D. 1, 2 and 4 are true
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In which of the following way, scientific management theory is criticised?
A. It ignores social environment
B. It dehumanises the workers
C. It makes wrong assumption that money is the main motivator
D. All of the above
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The procedure of removing inappropriate applicants is called . . . . . . . .
A. selection
B. recruitment
C. training
D. aptitude test
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