The statement "management planning involves the development of forecasts, objectives, policies, programmes, procedures, schedules and budgets" is given by
A. Henry Fayol
B. Koontz O' Donnell
C. Louis A Allen
D. Theo Haimann
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Which of the following statement is correct?
A. Techniques of managerial control are useful in conducting shareholder's meetings
B. Control techniques help in planning for profit
C. Control techniques identify appropriate technology
D. Techniques of control helps in selecting plant location
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For planning and decision-making, the method that consists in consulting the past, is known as
A. experience
B. experiment
C. the model
D. none of these
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. . . . . . . . decisions are non-repetitive in nature.
A. Programmed
B. Non-programmed
C. Operative
D. All of these
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Which of the following is a general statement that guides or channels thinking in decision-making?
A. Strategy
B. Policy
C. Rule
D. Procedure
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A management step which is already systematised, predetermined by rules, regulations or proceduresis better known as
A. a management decision
B. an unprogrammed decision
C. a programmed decision
D. an act of management
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Arrange the following activities in correct sequence.
1. Organising
2. Planning
3. Directing
4. Staffing
5. Controlling
A. 1, 2, 3, 4, 5
B. 2, 1, 4, 3, 5
C. 2, 4, 1, 5, 3
D. 2, 4, 1, 3, 5
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"Papers on the Science of Administration" is written by
A. L Urwick
B. L Gullick
C. Both A and B
D. MP Follett
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Which of the following is not non-monetary?
A. Job security
B. Effective communication
C. Bonus
D. Motivation
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The delegation of authority depends on the subordinate's
A. training
B. educational qualifications
C. ability and potential
D. personal appearance
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When an organisation have a matrix structure, it needs to have
A. technical expertise
B. product innovation
C. effectiveness
D. Both A and B
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Match the following.
List-I
List-II
a. Distrust
1. Semantic barrier
b. Difference in status
2. Psychological barrier
c. Improper incentive
3. Organisational barrier
d. Faulty translation
4. Personal barrier
A. a-2, b-1, c-4, d-3
B. a-3, b-4, c-1, d-2
C. a-1, b-2, c-4, d-3
D. a-4, b-1, c-2, d-3
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An organisation that emphasises horizontal communication and coordination, is designed for
A. adaptation
B. efficiency
C. quality
D. return on share
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According to which one of the following approaches, management is the function of planning, organising, leading and controlling?
A. Process approach
B. Systems approach
C. Quantitative approach
D. Human behaviour approach
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The managers did not like scientific management theory because
A. they felt that the workers were given undue importance in the theory
B. it reduced managerial remuneration
C. they felt that it had the effect of giving away more wages to the worker
D. they felt that the rigid scientific methods will take away their managerial freedom in decision-making
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Identify the channel of communication among the following.
A. Vertical
B. Diagonal
C. Horizontal
D. All of these
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Match the following.
List-I
List-II
a. Staffing
1. Manpower planning
b. Planning
2. Selection of best alternative
c. Directing
3. Initiation of action
d. Organising
4. Departmentalisation
A. a-1, b-2, c-3, d-4
B. a-3, b-4, c-1, d-2
C. a-2, b-1, c-4, d-3
D. a-4, b-1, c-2, d-3
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For effective organising, an organisation required
A. principle of balance
B. span of management
C. organisation process
D. planning and forecasting
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Arrange the following events in the descending order of their evolution.
1. Scientific management
2. Operation research
3. Hawthorne experiments
4. System approach
5. Contingency approach
A. 2, 5, 4, 3, 1
B. 1, 3, 2, 4, 5
C. 5, 2, 4, 3, 1
D. 4, 5, 2, 3, 1
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Which of the following is not a characteristic of a line manager when exercising his authority?
A. Takes operatmg decisions
B. Direct others
C. Delegates
D. Assist others
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