The complaint be in consumer with in . . . . . . . of cause occurred
A. 6 months
B. 1 year
C. 2 years
D. 3 months
Select an option to see the answer and solution.
Principle: A service provider is liable to his consumer for any deficiency in service under the Consumer Protection Act, 1986.
Facts: Mr. Frank is running a Restaurant on the Mumbai-Goa Highway. Johns, a foreign tourist on his way from Karnataka to Mumbai stopped at Mr. Frank's Restaurant for dinner. The Restaurant was providing boarding facilities to its customers free of charges. After dinner, Johns decided to sleep for a while before resuming his journey. Johns slept due to exhaustion, but his sleep was disturbed because of the persistent attacks by bed bugs. Further, rashes also developed on his skin due to the bug bites. Johns moves the Consumer Forum for relief.
What are the chances of his success?
A. Johns will not succeed as the boarding facility provided by the Restaurant was free and will not fall under the definition of service within the purview of the Consumer Protection Act, 1986
B. Johns will succeed because the boarding facility was provided by the Restaurant only to its customers and hence will be falling within the ambit of service under the Act
C. Johns will not succeed as admittedly he slept and hence there was no deficiency in service by the Restaurant
D. Johns' success in getting relief will depend upon his ability to prove some loss or damage due to the negligence of the boarding administrators
Select an option to see the answer and solution.
. . . . . . . . . is the safety measurement protection of consumer from unscrupulous and unethical malpractices by the business and to provide them speedy redressal of their grievances.
A. Manufacturer Protection
B. Retailer Protection
C. Business Protection
D. Consumer Protection
E. Wholesaler Protection
Select an option to see the answer and solution.
As per section 2(1)(j) of Consumer Protection Act 1986, 'manufacturer' means a person who
(1) Makes or manufactures any goods or part thereof
(2) Does not make or manufacture any goods but assembles parts thereof made or manufactured by others
(3) Puts or causes to be put his own mark on any goods made or manufactured by any other manufacture:
A. (1) and (3)
B. (2) and (3)
C. (1) and (2)
D. (1), (2) and (3)
Select an option to see the answer and solution.
Appeal against the national forum can be done in . . . . . . .
A. District Court
B. High Court
C. Supreme Court
D. State forum
Select an option to see the answer and solution.
Six rights 1) right to safety, 2) right to be informed, 3) right to choose, 4) right to be heard, 5) right to seek redressal and 6) right to consumer education were first seen by . . . . . . .
A. Philip Kotler
B. Nielson
C. John F. Kennedy
D. H. R. Bowen
E. Stephen Morse
Select an option to see the answer and solution.
The maximum age national commission member should be
Select an option to see the answer and solution.
Any amount due from a person under an order made by a Consumer Forum, under the Consumer Protection Act, 1986, can be recovered by:
A. Collector of the district in the same manner as arrears of land revenue
B. The Consumer Forum by an order of attachment of property
C. Collector of the district by an order of attachment of property
D. The Consumer Forum in the same manner as arrears of land revenue
Select an option to see the answer and solution.
What is the limitation period for filing a complaint under the Consumer Protection Act, 1986?
A. One year from the date of cause of action
B. 2 years from the date of cause of action
C. 6 months from the date of cause of action
D. 90days from the date of cause of action
Select an option to see the answer and solution.
What is the period of limitation to file a complaint before the Consumer Dispute Redressal Agencies?
A. Within one year from the date of cause of action
B. Within two years from the date of cause of action
C. Within three years from the date of cause of action
D. No limitation period to life a complaint
Select an option to see the answer and solution.
Spurious goods under the provisions of the Consumer Protection Act, 1988 imply
A. Such goods and services which are of poor quality
B. Such goods and services which are claimed to be genuine but they are actually not so
C. Such goods and services which might be stolen in nature
D. Such goods and services which are not usable in nature
Select an option to see the answer and solution.
"Consumer has the right to present before the appropriate forum or authorities all those matters which effect his interests" this right of consumer is termed as right to be
A. Informed
B. Heard
C. Safety
D. Educated
Select an option to see the answer and solution.
To charge fair prices from the customers is an example of
A. Good habit
B. Bad habit
C. Good ethics
D. Bad ethics
E. None of these
Select an option to see the answer and solution.
. . . . . . . is he most effective and economical system for quick redressal of the public grievances.
A. Supreme Court
B. District Forum
C. State Commission
D. Lok Adalat
E. National Commission
Select an option to see the answer and solution.
Every order made by the District Forum shall be signed by its
A. President only
B. President and the member
C. Members who conducted the proceeding
D. Either (B) or (C)
Select an option to see the answer and solution.
A' wants to file a complaint under Consumer Protection Act 1986 against 'B' for selling defective car worth Rs. 19 lakhs. Where should 'A' file the complaint?
A. State Consumer Disputes Redressal Commission where 'A' resides or works for gain or 'B' resides or works for gain
B. District Consumer Disputes Redressal Forum where 'B' resides or works for gain
C. District Consumer Disputes Redressal Forum where 'A' resides or works for gain
D. District Consumer Disputes Redressal Forum where' A' resides or works for gain or 'B' resides or works for gain
Select an option to see the answer and solution.
Thejurisdiction of a State Commission is
A. Below 20 lakhs
B. 20 lakhs to 1 corer
C. Above 1 corer
D. None of the above
Select an option to see the answer and solution.
As per the judgment in the case of Indian Medical Association v. V. P. Shantha, which of the following statements is incorrect?
A. Service rendered free of charge by a medical practitioner attached to a hospital/nursing home or a medical officer employed in a hospital/nursing home where such services are rendered free of charge to everybody, would not be 'service' as defined in section 2(1)(o) of the Consumer Protection Act, 1986
B. Servicerendered at a non-government hospital/nursing home where charges are required to be paid by the persons availing of such services falls within the purview of the expression 'service' as defined in section 2(1)(o) of the Consumer Protection Act, 1986
C. The service rendered by a medical officer to his employer under the contract of employment would be outside the purview of 'service' as defined in section 2(1)(o) of the Consumer Protection Act, 1986
D. None of these
Select an option to see the answer and solution.
If the customers are not satisfied the business will not be in the position to generate . . . . . . . .
A. Growth
B. Revenue
C. Profit
D. Loss
E. None of these
Select an option to see the answer and solution.
Appeal against the district forum can be done in . . . . . . .
A. State Forum
B. High Court
C. National Forum
D. Supreme Court
Select an option to see the answer and solution.