Hawthorne experiments were carried out at
A. Honda Motor Co
B. General Motors
C. Western Electric Co
D. Suzuki International
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Which of the following is the meaning of human resource planning?
A. Evaluation of job
B. Satisfaction of the employees on the job
C. Appraising the performance of employees
D. It is the process by which an organisation ensures that it has the right number and kind of people at the right place, at the right time
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Arrange the following elements of communication process in the correct sequence.
1. Sender
2. Decoding
3. Media
4. Receiver
5. Message
6. Feedback
7. Encoding
A. 1, 3, 4, 2, 5, 6, 7
B. 1, 5, 7, 3, 2, 4, 6
C. 1, 5, 3, 7, 2, 4, 6
D. 1, 3, 5, 2, 7, 6, 4
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To coordinate activities between top and bottom of an organisation, it needs to have
A. vertical sourcing
B. vertical linkages
C. horizontal linkages
D. horizontal sourcing
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Select the correct answer of the statements being correct or incorrect.
Statement I It is a significant feature of human that he plans.
Statement II A plan is a trap to capture the future.
A. Statement I is correct, but Statement II is incorrect
B. Statement II is correct, but Statement I is incorrect
C. Both statements are correct
D. Both statements are incorrect
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Which of the following statements are true/false?
1. The behavioural approach developed as the results of Hawthorne experiment.
2. The behavioural management theory is often called the human relations movement because it addresses the human demension of work.
3. Chester Barnard introduced the idea of informal organisation.
4. Fayol's administration principles are for shop management.
A. 1, 2 are true, 3 and 4 are false
B. 1, 2, 3 are true, 4 is false
C. 2 and 4 are true, 1 and 3 are false
D. 1 and 4 are true, 2 and 3 are false
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One cannot perform control function without
A. staffing
B. planning
C. organising
D. all of these
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Identify the correct sequence.
1. Identify the decision
2. Gather relevant information
3. Identify the alternatives
4. Choose among alternatives
5. Weigh the evidence
6. Review your decision and its consequences
7. Take action
A. 1, 4, 2, 3, 7, 5, 6
B. 1, 2, 3, 5, 4, 7, 6
C. 2, 1, 3, 5, 4, 6, 7
D. 2, 1, 6, 4, 7, 3, 5
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The following is not a type of organisational structure.
A. Line organisation
B. Functional organisation
C. Line and staff organisation
D. Flexible organisation
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Which of the factors listed below is not a reason for dactsion-making in organisations being a complex process?
A. People have to make decisions in a historical context
B. Several stakeholders will have an interest in the decision
C. Factors in the current context of the organisation affect the decision
D. Modern information systems enable people to evaluate a range of possible outcomes
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Why is decentralisation a significant tool in management?
A. It helps you to dump your work on someone else
B. It allows you to get rid of the distasteful tasks and assign to someone else
C. It is a tool to help you achieve more and develop your people at the same time
D. It allows you to punish the smart alecks with so much work they will never dig out
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Hawthorne studies have proved that
1.wherever the supervisors are employee centered, the output of the employees is high.
2. wherever the supervisors are production centered, the output of the employees is more.
3. wherever the supervisors are employee centered, the output of the employees is less.
4. wherever the supervisor are production centered, the output of the employees is less.
A. Both 1 and 2
B. Both 2 and 3
C. Both 1 and 4
D. Both 1 and 3
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The main drawback of functional organisation developed by Taylor is that it fails to recognise the
A. scalar principle
B. principle of equity
C. principle of unity of command
D. principle of Espirit de Corps
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The willingness of subordinates to take on additional responsibilities is a factor that affects the degree of . . . . . . . .
A. centralisation
B. decision-making
C. decentralisation
D. controlling
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Which of the following statements are true with regard to theory propounded by MP Follett?
A. Follett described democracy as a social world process, instead of simply a political activity or civil liberties set
B. Follett expresses clearly that delegate of authority should become an obsolete expression
C. Mary felt control becomes self-control
D. All of the above
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Which of the following was an early key management idea, pre-dating the work of FW Taylor & Max Weber?
A. Differential pay rates
B. Rule-by-the office
C. Work specialisation
D. Classical management theory
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Which among the following is a planning as well as controlling technique?
A. Procedure
B. Method
C. Budget
D. Policy
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You are the manager of a firm. Which of the following activities do you initiate first?
A. Planning
B. Organising
C. Staffing
D. Directing
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The function of attracting, acqumng and inducting human resources in an organisation is called
A. selection
B. recruitment
C. staffing
D. training and placement
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Which of the following give rise to authority?
A. Traditions
B. Legal positions
C. Charisma in personality
D. All of these
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