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Business Management
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Behavioural approach in the study of organisation meant

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Which of the following are essence of human relations theory?
1. Dominant emphasis on people
2. Complete ignorance of human
3. Rejection of formal institutionalisation Select the correct answer:

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Examine the following statements on the line and staff and identify the ones which are true.
1. Line and staff concept originated from Military.
2. Line decides and staff assists.
3. Personnel role is performed both by line and staff.
4. The Personnel Department's role is a staff function.

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Almost all decisions need to be preceded by the same set of logical analyses. This is known as

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Professor Koontz, described contingency approach as the best approach to solve all the problems in his book " . . . . . . . . ".

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According to neo-classical theory, an organisation is

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Match the following.
List-I List-II
a. Normative theory 1. Administrative theory
b. Simon's theory 2. Quantitative decision-making
c. Personal theory 3. Positive theory
d. Descriptive theory 4. Education, career, job

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Arrange the following experiments conducted by Elton Mayo in the chronological order.
1. Bank Wiring Experiment
2. Textile Mill Experiment
3. Illumination Experiment
4. Mass Interviewing Programme
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Diffusion of routine information takes place through

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Match the following.
List-I List-II
a. Staffing 1. Helps in the reduction of uncertainty
b. Planning 2. Optimal utilisation of resources
c. Directing 3. Vacant positions are filled
d. Organising 4. Integrates human efforts

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Which of the following is/are not the method(s) of financial control?
1. Break-even analysis
2. ABC analysis
3. Internal audit
4. Quality circles
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Read the following statements about 'staffing' as a strategy formation. Identify the ones which are true.
1. Organisations need to hire 'best' people emphasising person-organisation fit over person-job fit.
2. Organisations need to hire people with unique as well as complementary KSAs in order to have the capability to implement flexible and focused business strategies in a fast changing environment.
3. Organisation need to hire people with talent and creativity to contribute to business strategies in a manner that will take any possible course of action in any direction.

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The human relations theory can be termed as

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"Focus on social environment" is related to the

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Arrange the following phases of Hawthorne experiments in the right order.
1. Mica Splitting Test Room
2. Bank Wiring Observation Test Room
3. Experiments on Illumination
4. Relay Assembly Test Room
5. Personnel Counselling
6. Mass Interviewing Programme

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The necessity of planning arises because of the fact that business organisation have to

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Match the type of managerial decisions List I with the examples given in List II.
List-I List-II
a. Judgemental decisions 1. Daily routines and scheduled activities
b. Adaptive decisions 2. Complex production and engineering problems
c. Mechanistic decisions 3. Marketing, investment and personnel problems/td>
d. Analytical decisions 4. Research and development and long-term corporate planning

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Which of the following statement is incorrect?

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Match the items of List I with List II and choose the correct answer of combination.
List-I (Critical Control Standards) List-II (Critical Points)
a. Physical standards 1. Material cost per unit
b. Cost standards 2. Labour hours per unit of output
c. Revenue standards 3. Timing of production
d. Program standards 4. Average sales per customer

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Neo-classical theory of organisation is characterised by

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