All of the following identifies recommendations for reducing resistance to change except . . . . . . . .
A. plan for the change
B. initiate the change without offering sup port
C. make the change an experiment
D. be willing to negotiate
Select an option to see the answer and solution.
Which is the basic principle of a good communication?
A. Consider the total physical and human setting whenever you communicate
B. Examine the true purpose of each communication
C. Seek to clarify your ideas before communication
D. All of the above
Select an option to see the answer and solution.
"Motivation" is a branch of
A. planning
B. organising
C. controlling
D. staffing
Select an option to see the answer and solution.
Who has (have) shown that organisational design and management process are the functions of environmental uncertainties?
A. Bums and Stalker
B. Lawrence and Lorsch
C. Galbraith
D. None of the above
Select an option to see the answer and solution.
Match the following.
List-I (OB Theory)
List-II (Developer)
a. Comparative theory
1. Bernard
b. Systems theory
2. Backkey and Kricks
c. Decision theory
3. Arnest Del
d. Fusion Process theory
4. Herbert Siamon
A. a-1, b-2, c-3, d-4
B. a-4, b-1, c-3, d-2
C. a-3, b-1, c-4, d-2
D. a-1, b-4, c-2, d-3
Select an option to see the answer and solution.
The result variables as the component of mathematical model for measuring system's effectiveness and efficiency in management science include . . . . . . . .
A. measures of performance
B. measures of effectiveness
C. payoffs and outcomes
D. All of the above
Select an option to see the answer and solution.
Managerial-Grid model of leadership was developed by
A. Blake and Mouton
B. Evans and House
C. Fayol and Taylor
D. Vroom and Fiedler
Select an option to see the answer and solution.
Match the following:
List-I (Concepts of organisation Structure)
List-II (Factors)
a. Pyramid
1. Superior
b. Authority
2. Reports
c. Chain of Command
3. Commands
d. Unity of Command
4. Expertise
A. a-1, b-4, c-3, d-2
B. a-3, b-1, c-4, d-2
C. a-1, b-2, c-3, d-4
D. a-4, b-1, c-3, d-2
Select an option to see the answer and solution.
It incorporates the relationship between perception, effort, expected reward and satisfaction.This is model of motivation
A. Porter and Lawler Expectancy model
B. Fiedler's contingency model
C. Vroom's contingency model
D. None of the above
Select an option to see the answer and solution.
In Vroom's Expectancy theory, Expectancy indicates
A. Probability of achieving that outcome
B. Advancement
C. Award
D. Accounting
Select an option to see the answer and solution.
Organisation charts are used
A. Organisation manuals and statutes define relationships between various offices and describe the duties, rights and privileges of various position holders
B. For providing a picture of the organisation at a glance
C. Organisations adopt several ways to formalise things, apart from social legitimacy
D. For providing production capacity to the machine
Select an option to see the answer and solution.
Which of the following methods for responding to resistance to change offers the advantages of building a commitment to the change and allowing valuable information to be obtained?
A. Manipulation/co-optation
B. Negotiation/agreements
C. Facilitation/support
D. Involvement/participation
Select an option to see the answer and solution.
Blake and Mouton proposed famous managerial Grid with 'task orientation' and 'people orientation' as two independent dimensions. Identify the correct numerical denotions of the managerial styles given below.
a. Team management
b. Impoverished management
c. Country club management
d. Middle of the road management
e. Authority compliance
A. a-9,9, b-1,1, c-1,9, d-5,5, e-9,1
B. a-9,1, b-1,1, c-1,9, d-9,9, e-5,5
C. a-1,1, b-5,5, c-9,9, d-1,9, e-9,1
D. a-9,9, b-1,1, c-5,5, d-1,9, e-9,1
Select an option to see the answer and solution.
Match the following:
List-I (Concepts)
List-II (Developers)
a. General Principles of Management
1. Hawthorne plant
b. Classical Doctrine
2. Mayo
c. Neo-classical Approach
3. Fayol
d. Western Electric Company
4. Taylor
A. a-1, b-2, c-3, d-4
B. a-3, b-4, c-2, d-1
C. a-3, b-1, c-4, d-2
D. a-1, b-2, c-4, d-3
Select an option to see the answer and solution.
Which statement is/are true?
A. There are some genetic factors which play a part in determining certain aspects of what we tend to become. Whether we are tall or short, experience good health or ill health, are quickly irritable or patient, are all characteristics which can, in many cases, be traced to heredity
B. Individualism collectivism dimension reflects the relationship between the individual and the group of which he or she is a member
C. The theory X manager, as McGregor refers to him, believes that human beings and inherently lazy, dislike and shirk work, need to be coerced and closely supervised and punished if they do not perform their tasks
D. All of the above
Select an option to see the answer and solution.
Which of the following are terminal values?
A. Accuracy and creativity
B. Excellence and innovation
C. Profitability and hard work
D. Quality and capability
Select an option to see the answer and solution.
"In this style, the leader consults his team and drive them to the goal which is well defined and set with common consent". The reference is to
A. low-low management style
B. low-high management style
C. high-high management style
D. high-low management style
Select an option to see the answer and solution.
Match the following.
List-I (Needs)
List-II (Factors)
a. Safety
1. Appreciation
b. Self-actualisation
2. Member in a group
c. Self-esteem
3. Provident fund
d. Social
4. Potential control
A. a-3, b-4, c-1, d-2
B. a-1, b-2, c-3, d-4
C. a-1, b-3, c-2, d-4
D. a-3, b-1, c-4, d-2
Select an option to see the answer and solution.
Horizontal clique, vertical clique and random clique are the examples of
A. formal group
B. informal group
C. out-group
D. in-group
Select an option to see the answer and solution.
Theory X includes
A. The average human being prefers to be directed, wishes to avoid responsibility
and has relatively little ambition and, above all, desires security
B. Human beings are inherently lazy and will shun work and therefore, must be coerced
C. Represents the traditional view of direction and control
D. All of the above
Select an option to see the answer and solution.