Consider the following.
A. 3, 4 and 5
B. 1, 3 and 5
C. 1, 2 and 3
D. 2, 3 and 5
Select an option to see the answer and solution.
The power in an organisation form this list, lies with
A. only workers
B. only executives
C. only management level
D. executive, management and workers
Select an option to see the answer and solution.
Match the following.
List-I List-II
a. B. F. Skinner
1. Statistical learning theory
b. E. L. Thorndike
2. Systematic desensitisation
c. Estes
3. Transfer through common Elements
d. Wolpe
4. Operant conditioning
A. a-3, b-4, c-2, d-1
B. a-4, b-3, c-1, d-2
C. a-4, b-3, c-2, d-1
D. a-3, b-4, c-1, d-2
Select an option to see the answer and solution.
When ratings are collected from supervisors, customers and peers, considered as
A. 350 degree feedback
B. 320 degree feedback
C. 360 degree feedback
D. 380 degree feedback
Select an option to see the answer and solution.
Which of the followingis not a method of group training need identification?
A. Quality Circle
B. Work sample
C. Exit interview
D. MBO
Select an option to see the answer and solution.
. . . . . . . . refers to an employee's expression of organisationally desired emotions during inter-personal transactions at work.
A. Empathy
B. Metacognition
C. Emotional labour
D. Mission
Select an option to see the answer and solution.
Edward Deming argues that employee's performance is result of
A. training communication
B. quality management
C. own motivation
D. both A and B
Select an option to see the answer and solution.
. . . . . . . . are enduring characteristics that describe on individual's behaviour.
A. Individual dimensions
B. Terminal values
C. Personality traits
D. Value systems
Select an option to see the answer and solution.
Ranking of all employees, measuring a specific trait such as communicating is measured in
A. graphic rating scale method
B. management by objectives
C. alternation ranking method
D. paired comparison method
Select an option to see the answer and solution.
Consider the following statements.
A. Both 1 and 2
B. 1, 2 and 3
C. All of the above
D. Both 2 and 3
Select an option to see the answer and solution.
Which of the following is not a method of performance appraisal?
A. Forced distribution method
B. Factor comparison method
C. Forced choice method
D. Critical incident method
Select an option to see the answer and solution.
Which of the following is not an objective of employee orientation?
A. Preventing employee alienation
B. Developing team spirit
C. Acclimatising the employees
D. Raising the salary of the employees
Select an option to see the answer and solution.
Which of the following statement is not correct with regard to organisational analysis?
A. It is the analysis conducted to ascertain the progress of the company towards attainment of its objectives and goals
B. This comprises of scanning the environment for opportunities and threats and evaluating the strengths and weakness internally
C. It aims at improving current performance which includes specifically training new workers and those whose performance is inadequate
D. Strategic training needs analysis describes the training workers will need to fill these jobs in the future which is done by organisational analysis
Select an option to see the answer and solution.
Which of the following stages form part of General Adaptation Syndrome propounded by Hans Selye?
A. 1, 2 and 3
B. 1, 2 and 4
C. 1, 3 and 4
D. 2, 3 and 4
Select an option to see the answer and solution.
Rubin is to figure ground segregation as Koflka is to
A. phi-phenomenon
B. perceptual organisation
C. brightness contrast
D. perceptual constancy
Select an option to see the answer and solution.
Which method of training utilises equipments that closely resemble the actual ones used on the job?
A. Role playing
B. Vestibule training
C. Sensitivity training
D. Programmed instruction
Select an option to see the answer and solution.
Which of the following is not a method of on-the-job development?
A. 1, 2, 3, 4, 5
B. 1, 3, 4, 5
C. 1, 3, 5, 6
D. 1, 2, 3, 4, 6
Select an option to see the answer and solution.
Benefits of whistle-blowing policy in the organisation.
A. It provides channels of communication to employees for responding to wrongdoing in the organisation
B. It enables a company to deal with misconduct internally and thus prevent embarrassing public disclosure
C. Companies can benefit from learning about problems and take corrective actions before, the problems becomes public
D. All of the above
Select an option to see the answer and solution.
Demonstration type of training method is used to train
A. workers
B. supervision
C. managers
D. All of these
Select an option to see the answer and solution.
Which of the following is/are suggested way(s) of improving cross-cultural relations?
A. Focus on the individual and his needs
B. Develop cultural sensitivity
C. Participate in diversity training
D. All of the above
Select an option to see the answer and solution.
