The main PR activities are:
A. sponsorship and publicity
B. lobbying and literature
C. publicity and event management
D. exhibitions and publicity
Select an option to see the answer and solution.
Press agentry approach prevalent in US in the initial stage lacked
A. information
B. truth
C. publicity stunt
D. public wellbeing
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Which theory believes that peopletry to explain why events happen especially the only that are sudden and negative?
A. Image Repair Theory
B. Integrated Crisis Mapping Model
C. Attribution Theory
D. Situational Crisis Communication Theory
Select an option to see the answer and solution.
What creates distrust, doubts and misunder standing among the subordinates?
A. Leadership
B. Corrective measures
C. Discipline
D. Lack of communication
Select an option to see the answer and solution.
Facts related to public relations are given below
1. To promote the product and services.
2. To measure success.
3. To investigate the attitude of various groups towards the policies.
4. To exploit the opportunities.
Which of the above given is/are the objectives of public relations?
A. 1 and 2
B. 1 and 3
C. 3 and 4
D. Only 2
Select an option to see the answer and solution.
What must be encouraged at the work place during emergency situations?
A. Effective communication
B. Media activity
C. Client's participation
D. Employee scrutiny
Select an option to see the answer and solution.
Which of the following is not correct for qualities of organisational spokespersons during a crisis situation?
A. The right contacts
B. The right skills
C. The right position
D. The right training
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Who owns the responsibility of minimising the chance of misunderstanding?
A. Spokesperson of the company
B. CEO of the company
C. PR Executive of the company
D. Receptionist of the company
Select an option to see the answer and solution.
A few steps of crisis communications are given below
1. Assess the crisis situation
2. Identify your crisis communications team
3. Anticipate crisis
4. Crisis response
Which of the above given is/are steps of pre-crisis communications?
A. 1 and 2
B. 2 and 3
C. 3 and 4
D. Only 3
Select an option to see the answer and solution.
On what factor does the success of any corporate organisation depend?
A. Leadership
B. Speed
C. Decision-making and implementation
D. Training
Select an option to see the answer and solution.
Facts related to corporate communications are given below
1. Investor relations
2. Customer relations
3. Long-term system
4. Internal and external communication
Which of the above given is/are the characteristics of corporate communication?
A. 1 and 2
B. 2 and 3
C. Only 2
D. 3 and 4
Select an option to see the answer and solution.
Which theory examines the components that an organisation can employ while navigating a crisis to navigate significant issues?
A. Discourse of Renewal Theory
B. Image Repair Theory
C. Integrated Crisis Mapping
D. Situational Crisis Communication Theory
Select an option to see the answer and solution.
Match the following descriptions with correct key terms of professional values of a PRSA member.
List-I (Description)
List-II (Key terms)
a. They serve the public interest by acting as responsibly representatives of the public
1. Loyalty
b. They acquire and responsibly use specialised knowledge and experience
2. Fairness
c. They respect all opinions and support the right of free expression
3. Expertise
d. They are faithful to those, they represent
4. Advocacy
A. a-1, b-2, c-3, d-4
B. a-4, b-3, c-2, d-1
C. a-2, b-4, c-1, d-3
D. a-3, b-1, c-4, d-2
Select an option to see the answer and solution.
Match the following PRSA code provisions of conduct with their intent.
List-I (PRSA Code Provisions of Conduct)
List-II (Intent)
a. Free flow of information
1. To promote respect and fair competition among public relations professionals
b. Competition
2. To protect the privacy rights of clients, organisations and individuals
c. Disclosure of information
3. To aid informed decision making
d. Safeguarding confidence
4. To build trust with the public by revealing reguired information
A. a-1, b-2, c-3, d-4
B. a-4, b-3, c-2, d-1
C. a-2, b-4, c-1, d-3
D. a-3, b-1, c-4, d-2
Select an option to see the answer and solution.
In comparison to small group communication, in organisational communication
A. feedback is easier and more immediate
B. communication roles are more formal
C. message can be better adapted to the specific needs of the receiver
D. people are closer to one another in space
Select an option to see the answer and solution.
What does the term 'crisis' refer to?
A. sequence of unwanted events
B. an activity of crime
C. a course of forgery
D. a consequence of negligence
Select an option to see the answer and solution.
Sponsorship is essentially a . . . . . . . . Communications tool.
A. tertiary
B. primary
C. secondary
D. fundamental
Select an option to see the answer and solution.
Who, in 2001, defined IPR as 'The planned and organised effort of a company, institution or government to establish mutually beneficial relations with the public of other nations?
A. Angell
B. Pavlik
C. Hill
D. Wilcox
Select an option to see the answer and solution.
Organisational leadership often does not understand that in the absence of adequate internal and external communications:
1. Operational response will break down.
2. The impact to the financial and reputational bottom line will scale new peaks of success.
3. The company will scale new peaks of success.
4. The employees will feel safe and secure.
Which of the above given justify/ies the given statement?
A. 1 and 2
B. 2 and 3
C. 3 and 4
D. Only 1
Select an option to see the answer and solution.
Which of the following is not a true characteristic of corporate communication?
A. Corporate organisations are large and have wide coverage
B. Phones, face-to-faceconversation, e-mail, fax, telegrams, memos, website, internet, video conference are used as the mediums or channels of corporate communication
C. It is a source of fake or prejudiced information
D. Feedback is an essential element of successful corporate communication
Select an option to see the answer and solution.