Which of these is a component of corporate communication?
A. Corporate branding
B. Corporate identity
C. Corporate responsibility
D. All of these
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Supporting marketing efforts related to product launch, special campaigns, brand awareness, image and positioning is part of
A. internal relations
B. investor relations
C. marketing communications
D. community relations
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Which of the following is not correct for guidelines of effective corporate communication?
A. Concise
B. Free from of ambiguity
C. Correct information in proper time and right manner
D. Frequent use of jargon and buzz words
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What are PR professionals often labelled as?
A. Those controlled by the wishes of their employers or clients
B. Dishonest
C. Corrupt
D. Criminal
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According to Coombs and Holladay, which type of crisis is one in which external agent causes damage to the organisation?
A. Work place violence
B. Product tampering/malevolence
C. Victim crisis
D. Preventable crisis
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What, according to the critics of globalisation, is central to globalisation?
A. Internationalisation
B. UNO
C. American companies
D. World Trade organisation
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What are crisis communication specialists expected to learn to avert any crisis situation?
A. Take quick decisions
B. Think out of the box
C. Devise alternate plans
D. All of these
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A few guidelines for a member of PRSA are given below
1. Preserve the integrity of the process of communication.
2. Preserve intellectual property rights in the market place.
3. Avoid deceptive practices.
4. Disclose financial interest in a client's organisation.
Which of these guidelines is/are for PRSA code provisions of conduct i.e. Disclosure of information?
A. 1 and 2
B. 2 and 3
C. 3 and 4
D. Only 4
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What has very important role to play in the corporate world?
A. Communication
B. Director
C. Company Secretary
D. Management
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Match the following books with their authors:
List-I (Books)
List-II (Authors)
a. Crystallising Public Opinion
1. Sandra Oliver
b. The Power of Corporate Communication
2. Edward L Bernays
c. Effective Public Relations
3. Scott M Cutlip
d. Public Relations Strategy
4. Paul A Argenti
A. a-4, b-2, c-3, d-1
B. a-3, b-2, c-1, d-4
C. a-2, b-4, c-3, d-1
D. a-1, b-3, c-2, d-4
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How are management actions that put stake holders at risk and/or violate the law, termed as?
A. Technical error accidents
B. Human error accidents
C. Challenges
D. Organisational misdeed
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What plays a critical role in the crisis response by helping to develop the messages that are sent to public?
A. Corporate communication
B. Public relations
C. Company strategy
D. Reputation of the company
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Which of the four PR models set out below (Grunig and Hunt) is used most by practitioners?
A. Symmetric
B. Asymmetric
C. Public information
D. Press agentry
Select an option to see the answer and solution.
What is not an essential trait of an efficient spokesperson?
A. Ability to face camera
B. Quality to handle media
C. Maintain pleasing and cheertful gesture
D. Feature of being attractive and smart
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The closed systems approach is reflected in public . . . . . . . . relations.
A. proactive
B. reactive
C. reflective
D. selective
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Whose grasp of the interaction between ethics, issues management and far reaching effects of corporate policy made him one of the most successful practitioner?
A. William Benoit
B. Edward Bernays
C. JE Grunig
D. John W Hill
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What is the fastest means of notification sytem in today's world?
A. SMS
B. Social Media
C. Fax
D. Email
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People within a reference group who, because of their special skills, knowledge, presonality or other characteristics; exerts social influence on others are called as
A. reference people
B. opinion leaders
C. influencial referer
D. recommenders
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The short-term, instrumental use of PR has been labelled
A. Craft
B. Professional
C. Traditional
D. Modern
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. . . . . . . . is the basis of public relations, advocated by the English philosopher, Jeremy Bentham.
A. Internationalism
B. Religious morality
C. Utilitarianism
D. Stakeholder benefit
Select an option to see the answer and solution.