What is 'gate hiring'?
A. To select people who approach on their own for employment in the organisation
B. To select people who are recommended by the employees
C. To select people from public employment exchanges
D. To select people supplied by labour contractor
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In which of the following methods is the evaluation done by someone other than the employee's own supervisors?
A. Essay method
B. Critical incident method
C. Field review method
D. None of the above
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Mechanism of human resource development includes
A. Job redesign
B. Rewards
C. Human resource information system
D. All of the above
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The best hiring occurs when the goals of which of the following should consistent to each other?
A. HR managers, Finance managers
B. Head office, Brand
C. Organisation, lndividual
D. Lower managers, Top managers
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The process which results in establishing the component elements of a job and ascertaining the human qualifications necessary for its performance is known as:
A. Job evaluation
B. Job specification
C. Job analysis
D. Merit rating
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Behaviourally Anchored Rating Scale is a technique used for:
A. Selection
B. Succession Planning
C. Performance appraisal
D. Recruitment
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. . . . . . . . is fixed on the basis of change in consumer price index.
A. Dearness allowance
B. Basic
C. Fringe
D. Bonus
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Which of the following is not a main stage in a customer relationship life cycle?
A. Customer acquisition
B. Customer development
C. Customer satisfaction
D. Customer annoyance
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. . . . . . . . training is an inexpensive way for employees and employers to expand skills.
A. Induction
B. Transfer
C. Job
D. Cross
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Research on group effectiveness has concluded that the most consistently successful groups
A. Are those in which all members are innovative
B. Comprise a range of roles undertaken by various members
C. Are those in which all members are very intelligent
D. Comprise a range of roles all undertaken by a few members of the group
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What is not an operative function of HRM?
A. Procurement
B. Development
C. Organizing
D. Integration
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In the typical hierarchical organization, the requirement of a lower-level manager to answer to a high-er- level manager in the chain of command is referred to as
A. Authority
B. Empowerment
C. Accountability
D. Super ordination
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We can define . . . . . . . . as activities people performs to acquire, enhance and use power and other resources to obtain their preferred outcomes in a situation of uncertainty or disagreement.
A. Organisational politics
B. Executing authority
C. Collective bargaining
D. Position power
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Which of the following statement is correct?
A. There is no restriction on the number of candidates in case of selection
B. Internal sources of recruitment is costly
C. HRM is a much broader concept and staffing is an inherent part of it
D. All of the above
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Which of the following component of attitude represents a person's opinions knowledge and information?
A. Affective component
B. Cognitive component
C. Behavioural component
D. Objective component
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Which one of the following items is not a part of job specification?
A. Location
B. Initiative
C. Judgement
D. Emotional characteristics
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An executive inventory report showing which individuals are ready to move into higher positions in the company is called
A. Succession planning
B. Human resource planning
C. Replacement planning
D. None of the above
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According to D. Katz, morale has four dimensions
1. Job satisfaction
2. Satisfaction with wages and promotional opportunities
3. Identification with company
4. Pride in the work group
5. Top management support
Select the correct combination.
A. 1, 2, 3 and 4
B. 1, 2, 3 and 5
C. 1, 2, 4 and 5
D. 1, 3, 4 and 5
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The term procurement stands for:
A. Recruitment and selection
B. Training and development
C. Pay and benefits
D. Health and safety
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Which one of the following is not a part of Hawthorne experiments?
A. Illumination
B. Mass interviewing
C. Bank wiring observation room
D. Mass assembly room
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