Which of the following is/are true about employee empowerment?
1. It involves increasing decision-making discretion of workers.
2. It helps in decision-making by employees who are often at lower levels.
3. It helps senior managers to cope with increased work demands.
Select the correct answer
A. Only 1
B. 1 and 2
C. Only 2
D. 1, 2 and 3
Select an option to see the answer and solution.
What is the normative team model?
A. An approach that defines a team in terms of a set of shared values
B. An approach that puts values at heart of teamwork
C. A model that has norms as the key of teamwork
D. A model that suggests individual decision-making cannot be permitted in a team
Select an option to see the answer and solution.
Motivational factor is/are
A. Achievement
B. Work itself
C. Recognition
D. All of these
Select an option to see the answer and solution.
The Process of Planning includes
A. Perception
B. Analysis
C. Conceptual thought
D. All of these
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In formal groups and organisations, an individual has maximum access to
A. referent power
B. reward power
C. legitimate power
D. coercive power
Select an option to see the answer and solution.
Eliminating any reinforcement that is maintaining an unwanted behavior is called . . . . . . . .
A. extinction
B. punishment
C. negative reinforcement
D. positive reinforcement
Select an option to see the answer and solution.
Match the following:
List-I (Contents)
List-II (Areas)
a. Organisation Development
1. Leadership
b. Motivation
2. Process of change
c. Directing
3. Managerial Grid
d. Staffing the organisation
4. Selection
A. a-3, b-1, c-2, d-4
B. a-1, b-2, c-3, d-4
C. a-2, b-1, c-3, d-4
D. a-1, b-3, c-2, d-4
Select an option to see the answer and solution.
Weber contribution is crystallisation of thinking on
A. organisation structure
B. organisational behaviour
C. organisational development
D. All of the above
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A leader who possess special and unique skill and experience is said to have
A. Monopoly power
B. Coercive power
C. Autocratic power
D. Dominant power
Select an option to see the answer and solution.
Which is not the reason for formation of a group?
A. Affiliation
B. Money
C. Power
D. Self-esteem
Select an option to see the answer and solution.
In equity theory, the employees are not motivated when
A. the reward is proportionate to the work
B. the reward is not proportionate to the work
C. reward is more than the expectation
D. Anyone of the above
Select an option to see the answer and solution.
Who developed Johari Window?
A. Cohen and Willits
B. Joe Luft and Harry Ingham
C. Clayton Alderfer
D. Robinson
Select an option to see the answer and solution.
Selectivity in responding to information that is in conformity with one's own feeling, is because of
A. cognitive dissonance
B. perceptual defence
C. filtering
D. misperception
Select an option to see the answer and solution.
Match the following.
List-I (Role)
List-II (Players)
a. Intuitive thinkers
1. Manager
b. Intuitive feelers
2. Detectives
c. Sensation feelers
3. Pharmacists
d. Sensation thinkers
4. Engineers
A. a-4, b-3, c-2, d-1
B. a-1, b-3, c-2, d-4
C. a-1, b-2, c-3, d-4
D. a-4, b-2, c-1, d-3
Select an option to see the answer and solution.
Which is not a 'Theory of Leadership'?
A. Accounting theory
B. The life cycle theory
C. Interactionistic theory
D. Functional theory
Select an option to see the answer and solution.
What are the basic units of communication?
A. Consumatory and instrumental
B. Media and channel
C. Meaning and message
D. None of the above
Select an option to see the answer and solution.
Which of the following is more relevant in determining ability of individuals to remember communication over time?
A. Non-verbal communication
B. Feedback
C. Presentation
D. None of the above
Select an option to see the answer and solution.
It is a desire to maximise one's potential and to become what one is capable of becoming. The reference is to
A. self-esteem needs
B. self-actualisation needs
C. physiological needs
D. security needs
Select an option to see the answer and solution.
Which is not the Maslow's needs?
A. Esteem
B. Control
C. Self actualisation
D. Social
Select an option to see the answer and solution.
Match the following.
List-I (Concepts)
List-II (Examples)
a. Group
1. Cognition
b. Theory of personality
2. Id
c. Perception
3. Strategic groups
d. Industrial groups
4. Conflicts
A. a-4, b-2, c-1, d-3
B. a-1, b-2, c-3, d-4
C. a-4, b-3, c-2, d-1
D. a-3, b-1, c-2, d-4
Select an option to see the answer and solution.