Quality circle concept was originated in
A. USA
B. China
C. India
D. Japan
Select an option to see the answer and solution.
Critical incident method is a method of:
A. Performance appraisal
B. Promotion
C. Laws
D. Market
Select an option to see the answer and solution.
The area from which applicants can be recruited is . . . . . . . .
A. Job agencies
B. Labour markets
C. Employment lines
D. Labour unions
Select an option to see the answer and solution.
Which of the following challenges are faced by recruiters?
A. Environmental conditions
B. Affirmative action plans
C. both A and B
D. None of the above
Select an option to see the answer and solution.
Which of the following is not a type of information that should be provided by application forms?
A. Education
B. Experience
C. Work stability
D. Applicant's age
Select an option to see the answer and solution.
Formal appraisal of an individual's performance has begun in:
A. India
B. China
C. USA
D. Japan
Select an option to see the answer and solution.
Strategic management process usually consists of . . . . . . . . steps.
Select an option to see the answer and solution.
Which of the following are the methods of on-the-job training?
(i) Coaching
(ii) Vestibule training
(iii) Demonstration
(iv) Role-playing
(v) Apprenticeship training
Select the right answer from the following options:
A. (i), (ii), (iii), (iv)
B. (i), (iii), (v)
C. (ii), (iii), (iv)
D. (i), (ii), (iii), (iv), (v)
Select an option to see the answer and solution.
A training technique in which trainees are first shown good management techniques in a film, asked to play roles in a simulated situation, and given feedback and praise by their supervisor is known as
A. Behaviour modelling
B. Roleplaying
C. In-house development centre
D. Management game
Select an option to see the answer and solution.
"HRM is a managerial perspective which argues the need to establish an integrated series of personnel policies to support organisational strategy." Who said this?
A. Bratton and Gold
B. Buchanan and Huczynski
C. Storey
D. None of the above
Select an option to see the answer and solution.
Companies that are becoming skilled in Customer Relationship Management (CRM) focus on:
A. Understanding the perceived performance and buyer's expectations
B. Giving benefits to the customers by reducing cost
C. Developing programs to attract and retain the right customers and meeting the individual needs of valued customers
D. Giving the quality in features and characteristics of a product or service that bear on its ability to satisfy stated or implied needs
Select an option to see the answer and solution.
The code of Discipline was evolved at the Indian Labour Conference in . . . . . . . .
Select an option to see the answer and solution.
The process of including workers in the decision making is called . . . . . . . .
A. Workers participation management
B. Co-partnership
C. MBO
D. Team work
Select an option to see the answer and solution.
The human resource management functions aims at
A. ensuring that the human resources possess, adequate capital, tool equipment and material to perform the job successful
B. helping the organisation deal with its employees in different stages of employment
C. improving an organisation's creditworthiness among financial institutions
D. Ensuring financial & marketing stability
Select an option to see the answer and solution.
An assessment centre
A. Helps in selection by assessing the job candidates by using a comprehensive and interrelated series of techniques
B. Is the training headquarters where job interviews take place
C. Is a desk-based process of reviewing job application forms for suitability
D. Is where job applicants are subjected to psychological testing
Select an option to see the answer and solution.
. . . . . . . . is the process of choosing the most suitable persons from all the applicants.
A. Induction
B. Selecting
C. Placement
D. Recruitment
Select an option to see the answer and solution.
The purpose of job evaluation is
A. Fixation of responsibility
B. Promotion
C. Wage determination
D. Transfer to a better job
Select an option to see the answer and solution.
The interview is used as a method for determining . . . . . . . .
A. The personality of the candidate
B. The degree of fit between the applicant and the demands of the job
C. His/her age
D. Physical attributes
Select an option to see the answer and solution.
Under this system, worker is paid on the basis of time spent by him on the job:
A. incentive
B. time wage
C. piece wage
D. None of these
Select an option to see the answer and solution.
Which of the following is closely associated with strategic human resource management?
A. Inefficient utilisation of human resources
B. Not attracting the best human resources
C. Providing Superficial training
D. Providing Best training methods
Select an option to see the answer and solution.