Another term used for performance analysis in TNA assessment is
A. individual analysis
B. organisational analysis
C. strategic analysis
D. task analysis
Select an option to see the answer and solution.
A way of measuring attitude is by using
A. in-depth interviews
B. semantic differential scales
C. a lie detector
D. observing people's behaviour
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Which of the the following statements are true/false?
1. Skinner's model is a perfect model to understand animal behaviour.
2. Power is non-commutative.
3. Blindspot is a person who is unaware about himself but others know him well.
4. Open individual is known to other but not to self.
A. 1 and 2 are true, 3 and 4 are false
B. 2 and 3 are true 1 and 4 are false
C. 1, 2, 3 are true and 4 is false
D. 1, 2, 4 are true and 3 is false
Select an option to see the answer and solution.
An interview, in which you discuss person's career plans and plan professional development, it is said to be
A. a satisfactory-promotable interview
B. a satisfactory-not promotable interview
C. an unsatisfactory-correctable interview
D. an unsatisfactory-uncorrectable interview
Select an option to see the answer and solution.
Which of the following is not one of the suggested techniques for overcoming cross-cultural communication barriers?
A. Use commonly accepted business jargons
B. Observe culture differences and etiquette
C. Listen for understanding, not agreement
D. Be alert to cultural differences in customs and behaviour
Select an option to see the answer and solution.
Steps involves in employer's movement for performance management is
A. total quality
B. appraisal issues
C. strategic planning
D. all of these
Select an option to see the answer and solution.
The following is vertical expansion of the
A. Job rotation
B. Job enrichment
C. Management by Objectives (MBO)
D. All of the above
Select an option to see the answer and solution.
To be effective a point based rating system requires
A. close management control
B. comprehensive reliable and consistent information
C. objectivity in assessments
D. 360 degree assessments
Select an option to see the answer and solution.
Who gave the concept of 'Life-Positions' in the context of transactional analysis?
A. Eric Berne
B. Thomas A. Harris
C. Joseph Lufth and Harry Inghams
D. Jay Galbraith
Select an option to see the answer and solution.
Training concentrates on
A. coaching the members of an organisation how to perform effectively in their current jobs
B. expansion of the knowledge and skills of the members of an organisation
C. preparing the employees to take on new responsibilities
D. none of the above
Select an option to see the answer and solution.
In transactional analysis, if the response is by the same ego state as through which the message was received, the transaction is called
A. crossed transaction
B. complementary transaction
C. ulterior transaction
D. feed-forward transaction
Select an option to see the answer and solution.
Assuming that you wanted to start a good working relationship with a person from a high context culture, which of the following would be an effective strategy?
A. Provide written communication so that your proposal is formally presented
B. Use non-verbal communication channels to get your massage across and use body language extensively to communicate
C. Be very conscious of time, rush to get started
D. Don't be concerned about building a relationship
Select an option to see the answer and solution.
Which of the following is not termed as 'wrongdoing'?
A. Theft of property and money
B. Improper actions with regard to accounting
C. Reporting profits of the year
D. Non-compliance of statute
Select an option to see the answer and solution.
Allport suggested that each individual has a unique set of personality traits. He called these personal disposition, arrange them in order.
A. Cardinal, Central and Secondary
B. Central, Secondary, Cardinal
C. Secondary, Central, Cardinal
D. None of the above
Select an option to see the answer and solution.
According to Eysenck's theory, in which of the following traits, the genetic factors explain maximum variation?
A. Extraversion
B. Intelligence
C. Neuroticism
D. Pyschoticism
Select an option to see the answer and solution.
Which component of attitude is the emotional or feeling component?
A. Cognitive
B. Affective
C. Evaluative
D. Behavioural
Select an option to see the answer and solution.
The behaviour of a person under the Adult ego state under Transactional Analysis is
A. Evaluative and judgemental
B. Protective and critical
C. Impulsive and emotional
D. Rational and logical
Select an option to see the answer and solution.
Which among the following is not contributed to be improved by an organisation?
A. Work efficiency
B. Communication
C. Motivation
D. Interpersonal relations
Select an option to see the answer and solution.
Which Gestalt principle is at work when a ventriloquist moves the dummy's mouth while doing the talking making it seem like the dummy is talking?
A. Closure
B. Similarity
C. Contiguity
D. Continuity
Select an option to see the answer and solution.
Which of Freud's parts of the personality is most likely a dictator?
A. Id
B. Ego
C. Super ego
D. Ego ideal
Select an option to see the answer and solution.