According to Cattell's Trait theory, Cattell identified how many surface traits and source traits respectively?
A. 35, 12
B. 12, 35
C. 6, 12
D. 12, 6
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Which of these are the elements of bureaucracy?
A. Impersonal relationships
B. Records, rules and regulations
C. Administrative class
D. All of the above
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Which of the following are formal groups in organisations?
A. Command and task groups
B. Interest and task groups
C. Command and interest groups
D. Power and interest groups
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Which of the following factors can have a lasting impairment on a person's motivation to learn?
A. A negative experience of learning in childhood
B. Learning for achievement
C. Learning which is challenging
D. Learning which is interesting
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The positive motivators are
A. Delegation
B. Reward
C. Cash Remuneration
D. All of these
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Which is/are theories of Motivation?
A. Murray's Manifest Need theory
B. Alderfer's ERG theory
C. Maslow's Hierarchy of Needs
D. All of the above
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The field of organizational behavior examines such questions as the nature of leadership, effective team development, . . . . . . . ., and . . . . . . . .
A. interpersonal conflict resolution; motiva tion of individuals
B. organizational control; conflict manage ment
C. motivation of individuals; planning
D. planning; development
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Which is the characteristic of organisation development?
A. Long range change
B. Comprehensive change
C. Planned change
D. All of the above
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According to the Conflict Resolution model, the five resolution styles are avoiding, competing, compromising, collaborating and
A. communicating
B. accommodating
C. collusion
D. None of these
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Herzberg's Dual factor theory is known as the
A. Motivation Hygiene theory
B. GRG Theory
C. Equity theory
D. Maslow theory
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Vroom's Expectancy theory includes
A. Expectancy
B. Valence
C. Instrumentality
D. All of these
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Who has defined communication as the transmission and reception of ideas, feelings and attitudes, both verbally and non-verbally, which give rise to a response?
A. Kelly
B. Stewart
C. Sigband
D. None of the above
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One who tries to bring discipline and order through formal structures, plans and processes and tries to monitor performance against plans is a
A. leader
B. manager
C. coordinator
D. team-player
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Which one of the following is not a 'hygiene factor' of Herzberg's Two Factor theory?
A. Interpersonal relations
B. Working conditions
C. Responsibility
D. Job security
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Perceptual skills can be improved by way of
A. knowing and perceiving objects on self correctly
B. being empathic
C. enhancing one's self-concept
D. All of the above
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Which of the following is not true about self disclosure?
A. Women generally self disclote more than men
B. Self disclosure increases relationship satisfaction
C. Reciprocal self-disclosure occurs at higher levels face-to-facethan it does online
D. People who self disclose are less vulnerable to illnees
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Which of these steps of the behavior management process involves implementation of selected strategy, monitoring for effectiveness and performing necessary adjustments?
A. Step three
B. Step two
C. Step four
D. Step one
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Which of the following are factors of learning?
A. Motivation
B. Goal oriented
C. Stimulus reaction
D. All of these
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Which of the following is an important feature of "Autonomous Working Group"?
A. The group reports directly to the senior management by passing their immediate bosses
B. The creation of teams which have a high level of autonomy and control over their immediate working environment
C. The bringing together of various individuals who have a common interest in solving certain problems
D. A group of experts brought into research new ways of producing a product
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Match the following:
List-I (Thinkers)
List-II (Books)
a. Allen, L. A.
1. Modern organisation
b. Etzioni
2. Administrative Organisation
c. Taylor, F. W.
3. Shop Management
d. Pfiffner, J. M. & F. P. Sherwood
4. Management and organisation
A. a-1, b-3, c-2, d-4
B. a-1, b-4, c-3, d-2
C. a-3, b-1, c-2, d-4
D. a-1, b-2, c-3, d-4
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