'Employee relations' include which of the following?
1. Organisation's efforts to manage relationships between employer and employees.
2.The programs to prevent and resolve problems arising from work situations.
3. Relations between management and trade unions.
4. Organisation's structure of managing rapport between boss and staff.
A. Both 1 and 3
B. 1, 2 and 4
C. Both 2 and 3
D. Only 3
Select an option to see the answer and solution.
Which one of the following is related to 'Standard of Personnel'?
A. Job Specification
B. Job Description
C. Job Design
D. Job Evaluation
Select an option to see the answer and solution.
Which of the following statement is true for problem oriented diagnosis?
A. Managers are involved in organisation development when the organisation is facing routine problem
B. Managers are involved in organisation development seeking the reasons of problems
C. Managers are involved in organisation development when the organisation is facing no problems
D. Managers are involved in organisation development when the organisation is thinking to improve current processes
Select an option to see the answer and solution.
Identify the odd one out.
A. Physiological Features ⟺ Physique, height, weight, sight and endurance
B. Personal Characteristics ⟺ Marital status, size of family and economic position
C. Proficiency ⟺ Qualification, training and experience
D. Competency ⟺ Mental and emotional stability, honesty, loyalty and social skills
Select an option to see the answer and solution.
The ongoing process of identifying, assessing and developing organisational leadership to enhance performance is called
A. Strategic planning
B. Succession planning
C. Organisational planning
D. Career planning
Select an option to see the answer and solution.
Human Resource Audit System covers
A. By examining the structure and content of the systems to see if the activities are controlling to the fulfillment of objectives
B. By recording the component of all the systems relating to man power in the organisation and see that all important activities have been covered by the systems
C. By examining if the systems are being followed and identifying the bottlenecks
D. All of the above
Select an option to see the answer and solution.
Which of the following terms is not associated with job analysis?
A. Task
B. Duty
C. Position
D. Competitor
Select an option to see the answer and solution.
Which of the following options are used as forecasting techniques?
1. Ratio Analysis
2. Delphi Technique
3. Staffing Projections
A. Both 1 and 3
B. Both 2 and 3
C. 1, 2 and 3
D. Both 1 and 2
Select an option to see the answer and solution.
In which of the following ways organisations are benefitted through training and development?
A. It leads to profitability
B. It improves relationship between employer and employee
C. It improves the job knowledge and skills at all levels of the organisaton
D. All of the above
Select an option to see the answer and solution.
Which of the following elements represent variables in HRD process?
A. role clarity
B. work planning
C. better communication
D. all of these
Select an option to see the answer and solution.
When an employee is willing to go above and beyond what is typically expected in his or her role, it is known as
A. employee empowerment
B. employee engagement
C. employee enhancement
D. employee encouragement
Select an option to see the answer and solution.
In international human resource management, ethnocentric organisations are usually staffed with . . . . . . . .
A. home country managers
B. the best people where they can be utilised the best
C. host country managers
D. managers that may come from nations within the region
Select an option to see the answer and solution.
Match the following.
List-I (Terms)
List-II (Features)
a. Job analysis
1. Job classification
b. Wage administration
2. Merit rating
c. HRM
3. HR planning
d. Labour turnover
4. Termination
A. a-1, b-3, c-2, d-4
B. a-1, b-2, c-3, d-4
C. a-1, b-4, c-2, d-3
D. a-4, b-2, c-1, d-3
Select an option to see the answer and solution.
Rearrange the following steps of recruitment.
1. Searching
2. Evaluation and control
3. Planning
4. Screening
5. Strategy development
A. 3, 2, 1, 5, 4
B. 3, 5, 1, 4, 2
C. 4, 5, 3, 1, 2
D. 2, 1, 4, 5, 3
Select an option to see the answer and solution.
Which of the following may be termed as a scientific and systematic effort to modify the characteristics of an employee's job?
A. Job redesign
B. Job enlargement
C. Job enrichment
D. Job description
Select an option to see the answer and solution.
Which of the following statements about Human Resource Development is not true?
A. It is an enabling process
B. It is a competence building exercise
C. It shall be implemented in an incremental way with geographical, vertical, functional and sophisticating phasing
D. It does not cover the global and country level Human Resource Development practices
Select an option to see the answer and solution.
Match the following.
List-I
List-II
a. The process of examining how work creates or adds value to the ongoing processes in a business
1. Job enrichment
b. A fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in cost quality, service and speed.
2. Job design
c. The process of organising work into the tasks required to perform a specific task.
3. Work flow analysis
d. The process of pulling specialised tasks back together so that one person is responsible for producing a whole product or an entire service.
4. Business Process Reengineering (SPR)
A. a-1, b-2, c-3, d-4
B. a-2, b-1, c-4, d-3
C. a-3, b-4, c-1, d-2
D. a-3, b-4, c-2, d-1
Select an option to see the answer and solution.
Are the best and most productive employees likely to be
A. quite expensive in terms of recruitment and selection
B. a matter of just luck in terms of recruitment and selection
C. quite cheap in terms of recruitment and selection
D. no effect on cost in terms of recruitment and selection
Select an option to see the answer and solution.
Organisation and development consists
A. Awareness of organisation and development being along drawn out process, whose benefits are raped only over a period of time
B. Involvement of line and operational staff in its implementation
C. Top management commitment for the organisation development process continued education
D. All of the above
Select an option to see the answer and solution.
What is not true about HR audit?
A. It is done by internal employees
B. It is done by external consultants
C. It is statuary requirement
D. It establishes a benchmark for performance measuring
Select an option to see the answer and solution.