Match the following.
List-I
List-II
a. Digital dashboards
1. It is Japanese technique comprising of circle of groups.
b. Quality circle
2. It is an information management tool which is used for tracking metrics, Key Performance Indicators (KPls).
c. BPR
3. It involves the fundamental reshaping of core business activities and processes to attain dramatic developments and improvements in quality.
d. Empowerment
4. It means allowing the individuals and encouraging them to take personal responsibilities for improving their potentials.
A. a-2, b-1, c-3, d-4
B. a-3, b-4, c-1, d-2
C. a-3, b-1, c-2, d-4
D. a-4, b-1, c-2, d-3
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Match the following.
List-I (Wage Payment Methods)
List-II (Basis)
a. Time wage
1. Working days
b. Piece wage
2. Production units
c. Balance wage
3. Minimum wage
d. Incentive wage plan
4. Bonus and overtime
A. a-1, b-3, c-2, d-4
B. a-1, b-2, c-3, d-4
C. a-4, b-3, c-2, d-1
D. a-1, b-4, c-2, d-3
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Information systems can also provide knowledge networks for linking people so that . . . . . . . . knowledge can be shared.
A. explicit knowledge
B. embedded knowledge
C. tacit knowledge
D. propositional knowledge
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Many a times in the organisations, the schemes that reward employees for their better performance,fail because
A. management does not take timely action
B. the link between extra pay and performance is unclear
C. undue politics prevail
D. they do not compliance with trade union agreements
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Which of the following statements are correct?
1. Job evaluation evaluates the job and not the job holder.
2. Job specification is prepared on the basis of job descriptton.
A. Both statements are correct
B. Both statements are incorrect
C. Statement 1 is correct and Statement 2 is incorrect
D. Statement 2 is correct and Statement 1 is incorrect
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Aligning and evaluating employee's performance with company's set goals is called
A. appraisal management
B. performance management
C. hierarchy of management
D. off-the-job training
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The whole process of conducting a 360 degree feedback process in any organisation could last about . . . . . . . .
A. 5 to 3 months
B. 3 to 6 months
C. 6 to 9 months
D. 9 to 12 months
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. . . . . . . . are involved with efforts to improve productivity through changes in employee relations.
A. Human resource department
B. Cultural department
C. Social awareness department
D. None of the above
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Personnel administration includes
A. employment
B. recruitment
C. selection
D. all of these
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Negotiations are an important aspect of the collective bargaining process. What do they ensure?
A. The conflictis contained within manageable boundaries
B. That there is an agreement between all parties involved
C. That conflict is always resolved
D. It achieves a set of lasting agreements
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Basic approach in employee's performance compares with their current performance to
A. set standards
B. performance in previous years
C. performance in last job
D. none of the above
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Which of the following statements are true?
1. When an organisation enters the international training and development area the HR manager must consider issues of ethnocentricity
2. National culture does not have any impact on compensation strategies.
3. Effective managers use one consistent style of management in all situations.
A. Only 1
B. Borh 2 and 3
C. Both 1 and 3
D. All of the above
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Assistance to top level management for the purpose of drawing strategic plans is provided by which group?
A. Embedded HR
B. Corporate HR
C. Center of expertise
D. Transactional HR
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Which of the following statement is not correct about 'non-engaged employee'?
A. They do not perform their work with passion and vigour
B. Ones who do only what is asked of them
C. They believe that they will be rewarded more than their work
D. Can hold either positive or negative attitude towards the association
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Job analysis is a systematic procedure for securing and reporting information defining a
A. specific role
B. specific job
C. specific process
D. specific product
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Which of the following is not a significance of selection process?
A. Selection requires time, effort and money to get right type of people
B. Selection of employees with right kind of aptitude and attitude will reduce the absenteeism and employee turnover to a great extent
C. It is a negative process and results into rejection of candidates
D. Competent employees will prove effective and efficient to organisation
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Methods for training and development involve various job techniques such as expanded responsibility, job rotation, assistant to positions and other
A. Techniques
B. Projects
C. Firm
D. System
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Which of the following methods of forecasting is based on the principle that decisions from a structured group of individuals are more accurate than those from unstructured groups?
A. Opinion poll
B. Delphi technique
C. Extrapolation
D. Input-output analysis
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Cultures valuing hierarchy and status differentials will frame compensation strategies to
A. reinforce differentials
B. minimise differentials
C. initiate individual achievements
D. initiate group performance
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The ultimate goal of organisational development is to
A. structure the organisational environment so that managers and employers can use their developed skills and abilities to the fullest
B. reduce the levels of uncertainty in managerial decision-making throughout the organisation
C. create an internal environment which is conducive to self expression
D. change the traditional relationship between the supervisors and subordinates
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