. . . . . . . . is the process of differentiating between applicants in order to identify and hire those with a greater likelihood of success in a job.
A. False negative error
B. Training
C. Selection
D. None of these
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INTUC, AITUC, HMS, AND UTUC adopted the code of conduct for trade union rivalry in the year
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Apprenticeship Training Act passed on
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When a new employee's high expectations and enthusiasm confront the reality of a boring and unchallenging job, it is called
A. Expectancy shock
B. Future shock
C. Reality shock
D. Cultural shock
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The process of establishing the value of jobs in a job hierarchy is known as
A. job analysis
B. job requirement
C. job evaluation
D. performance evaluation
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HRD systems or processes may include the following process mechanisms or sub systems
A. career planning, manpower planning and collective bargaining
B. performance appraisal, motivation and grievance handling
C. performance appraisal, career planning, organisation development
D. training and development, communication and quality of work life
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Traditionally discipline is understood as nothing more than obedient and orderly behaviour and as a means of maintaining proper
A. Sub-ordination
B. Communication
C. Firmly
D. Department
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In the OCTAPACE culture the letter 'C' denotes what?
A. Climate
B. Culture
C. Communication
D. Confrontation
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Which of the following aspect of job cannot be considered under quality of work life?
A. Freedom and autonomy to make decisions on the job
B. Freedom and autonomy to leave work place without taking permission from the superiors
C. Satisfactory physical surroundings
D. Job satisfaction and job safety
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Match the following.
List-I (Items of HRM)
List-II (Example)
a. Wage Administration
1. Interview
b. Selection
2. Separation method
c. Executive development
3. Wage determination
d. Labour Turnover
4. Written materials
5. EOQ
A. a-3, b-1, c-4, d-2
B. a-1, b-2, c-3, d-4
C. a-1, b-3, c-2, d-4
D. a-1, b-3, c-4, d-5
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Procedures of collection of data for Job Analysis includes
A. Maintenance of long record
B. Direct observations
C. Interview
D. All of the above
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The changing age of workforce, difference in culture are the characteristics of which of the following?
1. Competitive trends
2. Globalisation
3. Increased competition
4. Demographic trends
A. Both 1 and 2
B. Both 2 and 3
C. Both 2 and 4
D. Both 1 and 4
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Which employee engagement strategy, allows employees to provide their inputs
A. job design
B. alternative work schedules
C. employee suggestion system
D. all of the above
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In performance management, main feature of performance management is to
A. estimate whether there should be an increase in salary
B. developing planning incentives
C. comparing performance with goals
D. comparing sales figures from last year
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Autonomy is having responsibility for what one does, it is the freedom to control one's response to the
A. Environment
B. Employer
C. Partner
D. Organisation
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Whois the propagator of Human Capital Approach to Human Resource Development?
A. Lim Teck Ghee
B. Lorraine Corner
C. TW Schultz
D. FD Lawrence
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A structured questionnaire method for collecting data about the personal qualities of employees is called
A. functional job analysis
B. management position description questionnaire
C. work profiling system
D. none of the above
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Objectives of training is
A. Increased morale
B. Increased productivity
C. Favourable reaction to change
D. All of the above
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How does the selection of international assignee usually take place?
A. Formal recruitment process including internal and external candidates
B. Informal discussion based on chance conversations with internal staff
C. Informal discussion between each member of a specieteam
D. Formal interview process with internal staff
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Job Analysis can be used in compensation to identify
A. Service
B. Product
C. Skill levels and work environment
D. Cost
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