All of the following are the examples of unsought goods EXCEPT:
A. Course books
B. Encyclopedia
C. Funeral plots
D. Insurance policy
E. Unsought Goods
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While considering the place for a product which of the following is important for customer.
A. Communication
B. Convenience
C. Cost
D. Solution
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Market –oriented firms focus on:
A. Retailers
B. Distributors
C. Customers
D. Wholesalers
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Price is the only element in the marketing mix that produces:
A. Fixed cost
B. Expense
C. Variable cost
D. Revenue
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Identify the products that the customer usually buys frequently and with a minimum of comparison and buying effort.
A. Specialty
B. Convenience
C. Unsought
D. Augmented
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Which of the following is NOT included in product decisions?
A. Styling
B. Brand name
C. Warehousing
D. Packaging
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Which of the following takes place at retailer’s end?
A. Promotion
B. Placing
C. Pricing
D. Exchange
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Aggressive selling is a characteristic of which of the following concept of marketing?
A. Production concept
B. Marketing concept
C. Selling concept
D. Product concept
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Which of the following is a name, term, sign, symbol, design, or a combination of these, that identifies that maker or seller of a product or service?
A. Label
B. Co-brand
C. Brand
D. Product
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The consumer’s estimate of the product’s overall capacity to satisfy his or her needs is called:
A. Product Cost
B. Product Value
C. Product need
D. Product Satisfaction
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According to the text, a product is
A. Everything the customer receives in an exchange.
B. The physical object the customer receives in an exchange.
C. The service that is rendered to a customer
D. The idea that the customer receives in an exchange
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An example of a convenience consumer product is
A. Stereo equipment
B. Petrol
C. A motorcycle
D. A bicycle
E. Athletic shoes
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Which one of the following is NOT an industrial product?
A. Oil to be refined into fuel for homes
B. Transistors used as components for portable radios
C. Paper, pens, and glue used in bank branch offices
D. Computer software to help people complete personal tax forms
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Sai Nath called several airlines to compare rates and chose a flight on British Midland as it had a better reputation for service and competitive prices. The airline ticket is an example of which type of product?
A. Convenience
B. Shopping
C. Specialty
D. Unsought
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Large tools and machines used in a production process for a considerable length of time are classified as
A. Major equipment
B. Accessory equipment
C. Component parts
D. Raw materials
E. Consumable supplies.
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Items that are purchased routinely, do not become part of the final physical product, and are treated like expense items rather than capital goods are called
A. Raw materials
B. Major equipment
C. Accessory equipment
D. Component parts
E. Process materials
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Products that are used directly in the production of a final product but are not easily identifiable are categorised as
A. Accessory products
B. Component parts
C. Consumable supplies.
D. Assembly components
E. Process materials
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Industrial products are
A. Purchased for personal consumption
B. Frequently purchased for both their functional aspects and their psychological rewards
C. Traditionally classified according to their characteristics and intended uses.
D. Not purchased by non-business organisations.
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A company designs the product with little or no input from customers, the company is practicing which of the following concept?
A. Product concept
B. Marketing concept
C. Selling concept
D. Production concept
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Which of the following 4Ps of marketing mix involves decisions regarding channels coverage, assortments, locations, inventories or transports?
A. Product
B. Price
C. Place
D. Promotion
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